company mortgage northwest
Sat, 04 Sep 2010 18:47:26 -0400 | Posted in mortgage prepayment and biweekly payment calculators a
First American is the nation's largest data provider, supplying information resources and services that impact the major economic events of people's lives. We serve mortgage, real estate, and consumer-related businesses, as well as consumers themselves, with the data to help them make decisions, operate their businesses, and advance their lives. Tracing our history to 1889, The First American Corporation (NYSE: FAF) is based in Santa Ana, California. Today, with revenues exceeding $6 billion, our company has 31,000 employees and 2,000 offices throughout the United States and abroad. For more detailed information about First American, please visit our Web site at: www.firstam.com
Pacific Northwest Title, a sister company of First American Title Insurance Company, traces its history back to 1889. One of the largest title insurers in the nation, the company offers title services through its direct operations and an extensive network of agents throughout the United States and abroad. The company has its headquarters in Santa Ana, California. Information about The First American Corporation's subsidiaries and an archive of its press releases can be found on the Internet at www.firstam.com.
The successful candidate will:
• Greet and direct visitors in the office. Operate multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
• Retrieve messages from voice mail and forward to appropriate personnel.
• Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
• Answer questions about organization and provide callers with address, directions, and other information; welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel. Perform a host of customer service duties such as receiving calls and requests from the general public, real estate agents/brokers, lenders or other agencies. The type of request may depend on the business segment. Most requests are related to gathering information on real property. Performs semi-routine clerical tasks in handling customer service inquiries and problems. Interfaces with customers typically by telephone, fax or email to resolve queries/problems. Follows established company guidelines for responding to requests for information and service. Builds rapport with customers. Maintains logs, records and files.
Qualifications:
*Experience in the Title industry is preferred, not required.
The First American Corporation is an Equal Employment Opportunity/Affirmative Action employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race, color, religion, gender, sexual orientation, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status, or any other characteristic protected by state or federal law.
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When you are in a Chapter 13 bankruptcy and the mortgage company refuses to accept your mortgage payment, you need to call my office and set up an appointment with me as soon as you can. We must make sure that your mortgage payment is accepted.
Sometimes, when a person files a Chapter 13 bankruptcy, a mortgage company might refuse to accept electronic payment over the phone. This does not mean that they won’t accept a physical check from you. The best way to do it is to mail the check to the mortgage company return receipt requested. This way, you have proof as to when you mailed the payment so that they can’t try to stick you with late fees.
If they refuse to accept your check that was sent in the mail, we must find out why they are refusing it. Refusing your monthly payment is what a mortgage company usually does right before they are getting ready to foreclose on your house.
At the beginning of your Chapter 13 case, a mortgage company will sometimes make the mistake of ignoring that fact that you are under bankruptcy protection and that the past mortgage payments are included in the Chapter 13 plan. If this happens, I want to educate them with a written letter.
I’ve had some clients in the past who had their mortgage payments sent back to them and then they spent the money. A few months later, the mortgage company filed a Motion for Relief from the Automatic Stay and wanted to charge my client attorneys fees for the filing the motion. Even though the mortgage company created the problem by sending the money back to the client, they wanted to be paid attorney fees for the motion because the client was not able to bring the payments current.
Don’t allow yourself to put in this predicament. If they mortgage company sends back the payment to you, don’t spend the money! Save your proof that the mortgage payment was rejected. Call my office and lets make sure the mortgage company accepts your payment without trying to penalize you.
Other Posts:
1. The Automatic Stay
2. Can I Wipe Out My Second Mortgage in Chapter 13?
3. Mortgage Scams
4. Bankruptcy and the taxation of my house by the IRS after foreclosure /a>







